Fix “Gmail virus scanner temporarily unavailable” (9 steps)

Gmail virus scanner temporarily unavailable” error can be a frustrating problem for Gmail users who need to access their attachments.

This error occurs when Gmail is unable to scan certain files for viruses, leaving users unsure about the security of their attachments.

However, there are several solutions available that can help users deal with this problem.

One solution is to simply wait and try downloading the attachment later. Gmail’s virus scanner may be temporarily unavailable due to high traffic or other technical problems, so waiting a bit and trying again later may solve the problem.

Another solution is to reinstall Chrome if you are using Chrome as your browser.

Sometimes, problems with Chrome can lead to problems with Gmail, so restoring Chrome to its default settings can help fix the problem.


How to fix Gmail virus scanner temporary unavailable error ?

There are several solutions that can help you fix this issue. Simply follow the steps outlined below to resolve the error and access your attachments safely.

Use different browser

Fix Gmail virus scanner

Using a different browser can help you detect issues at first, as most issues are temporary and get fixed automatically.

However, if you’re still having trouble, try using a different browser to see if the issue persists.

We recommend using Microsoft Edge or Opera, as both browsers are compatible and secure for surfing and using Google services.

Reset customize settings

If your settings have been changed from their default values, it’s possible that this is causing the issue. Therefore, it’s important to reset all settings to their default values.

Follow below mentioned steps to reset customized settings to their original default values.

To reset Chrome, open the browser and enter the following command: chrome://settings/reset. Then, click on the Reset option and confirm it.

Reset Google Chrome

Enable Javascript

JavaScript is an important part of web development. If it is disabled in your browser, you can enable it by following the graphical representation using the command mentioned below.

  • Enter the command on Chrome browser chrome://settings/content/javascriptand then click on the Sites can use Javascript.
Steps to enable javascript

Remove Unwanted Program

There are two ways to remove unwanted programs from your device. One way is to use the Google Chrome clean-up tool, and the other is to use the control panel.

Both methods are effective in removing unwanted programs and can help improve the performance of your device

Follow below mentioned steps to remove unwanted programs from your device:

Use Google Chrome Clean up tool

The Google Chrome Clean-up tool is a feature provided by Google that helps users find and remove suspicious and unwanted programs on their system.

This tool can be useful in improving the performance of your device and ensuring that your browsing experience is safe and secure

Follow below mentioned steps to use Google chrome clean up tool:

  • Open your Chrome browser and enter the following command: chrome://settings/reset. Then, on the next screen, click on the ‘Clean up computer’ option.
Quickfixes for Google Performance
  • Click on the Find option.
Quickfixes for Google Performance

Once you have followed the above steps and found a suspicious program. Follow the Control panel steps to remove the unwanted program mentioned below.

Use From Control Panel

  • Use keyboard press Windows + R.
  • Type Control panel, and click OK.
Use control panel to remove unwanted program
  • Click Program and Feature.
Use control panel to remove unwanted program
  • Right-click on the unwanted program, click uninstall.
Use control panel to remove unwanted program (4)

Edit Registry 

There are options available to speed up the virus detection feature in Windows. You can easily follow the graphical representation mentioned below to do so

  • Use keyboard press Windows + R.
Fix Gmail Virus scanner
  • Type, “regedit” press “Ok”.
Fix Gmail virus scanner issue
  • Click on View and then address bar option available on the screen.
Fix Gmail virus scanner issue
  • Enter the command into the address bar.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Attachments

  • Now, right-click on the “ScanwithAntivirus” file and click “Modify”.
Fix Gmail virus scanner issue
  • Set Value data from 3 to 1 and click on the Ok button.
Fix Gmail virus scanner issue (1)

Note: We recommend following the steps as indicated in the graphical representation. If you accidentally miss a step or select the wrong file to edit, it may cause severe problems on your Windows operating system. So, please be careful and follow the instructions carefully.

Use Anti-Virus

Anti virus

To enhance virus protection on Gmail, you can use third-party antivirus programs available on the internet.

However, before installing a third-party antivirus, it’s a good idea to check the preinstalled antivirus on your Windows operating system.

Please check the preinstalled Windows antivirus and threat protection feature. If it is disabled, kindly enable it to improve your virus protection

Clear browser cache and cookies

Clearing your browser’s cache and cookies can help resolve the Gmail virus scanner unavailability problem as it can remove corrupted data that might be causing the problem.

The virus scanner in Gmail stores data in your browser’s cache and cookies, so if this data becomes corrupted, it can prevent the virus scanner from working properly.

Clearing your cache and cookies will force Gmail to download the data again, which may fix the problem.

Follow below mentioned steps to clear browser cache and cookies:

  • Open your browser.
  • Select the three dots in the top right corner of the window.
  • To clear your browser’s cache and cookies, go to the [More tools] menu and select [Clear browsing data].
  • In the section labeled ‘Time range to clear,’ choose the option for ‘All time’.
  • Make sure to tick the boxes labeled ‘Cookies and other site data’ and ‘Cached images and files’.
  • Click on “Clear data”.

Also Check: How to fix Sync error in Gmail ?


Conclusion

Lastly, the “Gmail virus scanner is temporarily unavailable” error can be a frustrating problem for Gmail users who need to access their attachments.

However, there are several solutions available that can help users deal with this problem.

These solutions include waiting and trying to download the attachment later, reinstalling Chrome, using a different browser, resetting custom settings, enabling JavaScript, removing unwanted programs, and editing the registry.

Is. By following the steps mentioned in this blog post, users can resolve the error and access their attachments safely.


Frequently Asked Question’s (FAQ’s)

How to fix Gmail virus detector issue on Android/iOS? 

To fix the issue, you can try universal troubleshooting steps like restarting and rebooting your device; moreover, you can also uninstall unwanted applications or opt to reset your device after taking backup.

Does Gmail scan each email for virus?

Yes, Gmail scans each email for virus if Gmail finds any malicious or suspicious link it warns the user before sending or receiving email.

How to fix Gmail virus scanner issue?

To fix a gmail virus scanner on PC; you can set up antivirus or edit the Windows registry for a permanent solution.

Does Gmail carry virus?

No, Gmail does not carry virus; Gmail warns the user when it detects any malicious attachment in the email.

How to check if the attached file has a virus on Gmail? 

While attaching the file, if the error message is prompt, you can click on the help option to learn why the file is blocked.

How does Gmail virus scans the outgoing Gmail messages? 

Gmail has the capacity to detect the virus or a prohibited files type. The detection works before the file is sent and if Gmail detects an error the message is prompted on screen. 


Content Writer

Smith Ron, the writer at Assistme360. He has extensive experience in crafting straightforward, step-by-step guides for technical issues. His broad knowledge ensures accurate solutions. Kindly spare a moment to drop a comment down and express your opinions. Your feedback can be valuable in assisting others who may come across similar problems.


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