Solved! Fix “Access Denied” Error -0x80070002 During Installation (Windows)

Are you trying to install a program on your Windows computer and encountering a frustrating error message with the code -0x80070002? You’re not alone! This error can pop up for various reasons, preventing your installation from completing.

It can occur during Windows updates, software installations, or even when installing Microsoft Office.

Here are some quick fixes you can try to fix the install error -0x80070002:

• Run the Windows Update Troubleshooter

• Check Windows Update Services

• Run SFC and DISM

• Reset Windows Update Components

In this comprehensive guide, we’ll dive into the root causes of the install error -0x80070002 and provide you with step-by-step solutions to resolve this issue. Follow our blog further to know the detailed steps to fix this error.  

What is install error  -0x80070002 ?

Encountering an fatal error during installation or update error can be a significant obstacle, preventing the successful installation of your desired software. But don’t fret! Let’s delve deeper into what this error means and how to overcome it.

Decode the Install Error -0x80070002

The unknown error code -0x80070002 belongs to a category of errors known as Windows Installer errors. These errors typically indicate issues during the installation process itself, preventing the program files from being set up correctly on your system.

What Does It Mean ?

In simpler terms, the error -0x80070002 translates to “Access is denied.” This essentially means the installer doesn’t have the necessary permissions to write files or make changes to specific locations on your computer. There could be several reasons for this lack of access:

• Insufficient User Permissions: You might be trying to install the program without administrator privileges. Some software requires a higher level of access to modify system files during installation.

• Corrupted Installation Files: The downloaded installation files might be damaged or incomplete. This can happen due to a variety of reasons, like an unstable internet connection during download.

• Conflicting Software: Another program running in the background might be interfering with the installation process, causing permission issues.

• Windows Installer Service: In rare cases, the Windows Installer service itself might be malfunctioning or disabled, preventing any installations from taking place.

Also Check: How to fix the download error-0x80248007 ?

How to fix install error -0x80070002 ?

The error code -0x80070002 can be very frustrating when trying to install programs on Windows computers. But don’t worry, there are ways to fix this error and get your software packages working properly.

First watch the video and then follow below mentioned steps to fix the install error -0x80070002:  

Check System Date and Time

An incorrect system date and time can sometimes cause installation errors. Ensure your computer’s date and time settings are accurate.

Run the Installation as Administrator (Granting Permissions)

• Firstly, right-click on the program’s installation file (usually an EXE file).

• secondly, Select “Run as administrator” from the context menu.

• After that, if the User Account Control (UAC) window appears, click ‘Yes’.

• Finally, follow the on-screen instructions to complete the installation.

Verify Downloaded Installation Files

• First, locate the downloaded installation file.

• Next, right-click on the file and select “Properties”.

• After that, go to the “Digital Signatures” tab (if available).

• Then, verify that the signature is valid (This applies if the software developer uses digital signatures).

• Finally, if you’re unsure about the file’s validity, download the program again from the official source.

Check and Repair System Files

Corrupted system files can also lead to installation issues. Run the System File Checker (SFC) tool to scan and repair any corrupted system files. Here’s how:

• To begin, open Command Prompt, Right-click on Command Prompt and choose ‘Run as administrator’.

• Next, type the following command and press Enter: sfc /scannow

• Consequently, this command will scan your system for corrupted files and attempt to repair them.

Also Check: How to fix Windows error code 0x80004005 ?

Check Windows Drive for File System Error

Errors on the drive where you’re trying to install the program can also cause issues. You can use the Check Disk (CHKDSK) tool to scan and repair file system errors. Here’s how:

• Open Command Prompt, Right-click on Command Prompt and choose ‘Run as administrator’.

• Type the following command and press Enter (Replace C: with the drive letter where you want to check for errors): chkdsk /f C:

• You might be prompted to restart your computer to schedule the scan, as CHKDSK cannot scan the drive in use by the operating system.

Perform a Clean Boot (Eliminating Conflicting Software)

• First, press Windows Key + R to open the Run dialog.

• Then, type “msconfig” and press Enter.

• Next, go to the “Services” tab.

• After that, check the box “Hide all Microsoft services”.

• Following that, click “Disable all”.

• Next, go to the “Startup” tab.

• After that, click “Open Task Manager”.

• In Task Manager, for each startup program, right-click and select “Disable”.

• Then, close Task Manager and go back to the System Configuration window.

• After that, click “OK” to restart your computer in a clean boot state.

• Finally, try running the program installation again.

After successful installation (or if it fails again), go back to System Configuration and undo the changes made in steps 4-8 to return your system to normal startup mode.

Restart the Windows Installer Service

• Press Windows Key + R to open the Run dialog.

• Type “services.msc” and press Enter.

• Locate “Windows Installer” in the list of services.

• Right-click on it and select “Properties”.

• In the Startup type dropdown menu, ensure it’s set to “Manual” or “Automatic”.

• If the service is not running, click “Start”.

• Click “OK” to save the changes.

• Try running the program installation again.

Also Check: How to fix the Windows update error 0x80070643 ?

Re-register Windows Installer (For Corrupted Service)

• Open Command Prompt as administrator (Right-click on Command Prompt and select “Run as administrator”).

• Type the following command and press Enter: msiexec /unregister

• Once the unregistration is complete, type the following command and press Enter: msiexec /regserver

• Restart your computer and try running the program installation again.

Additional Tip: Check for Antivirus/Firewall Interference

• If none of the above methods work, consider temporarily disabling your antivirus software or firewall security adminisoftware during the installation process. Sometimes, these security programs such as firewall software or anti-virus software can mistakenly block legitimate installations. Remember to re-enable your antivirus software/firewall after the installation is complete. Additionally, check the diligence service or intelligent transfer service settings as they might also interfere with the installation process.

• Ensure that you check the log file in the installation folder for any error messages or issues that may provide clues to what’s causing the problem. If prompted, provide your administrator password to authorize changes during the troubleshooting steps.

By following these steps systematically, you should be able to overcome the -0x80070002 error and install your desired program successfully. If you want to find more details on this topic, visit ionos.

Note: If the issue persists after trying all these methods, it’s recommended to consult the software developer’s support or customer service management for further assistance specific to their program.  

Conclusion

Don’t let the -0x80070002 install error stop you from installing your desired programs! By following the solutions outlined in this comprehensive guide, you can overcome this frustrating installation issue on your Windows computer.

Whether it’s granting the proper permissions, repairing system files, or addressing conflicts with other software, these step-by-step methods will equip you to tackle the problem head-on.

Check for any issues with the programs installation file, setup file, browser cache file, externally-managed file, or invalid package file that may be causing the -0x80070002 error.

And if the issue persists, don’t hesitate to reach out to the software developer’s support team for additional assistance specific to their program.

With a little patience and the right approach, you’ll have your software up and running in no time.

Reference:

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