Have you noticed an unexpected fee on recent Amazon Prime purchases? You’re not alone. Furthermore, over the past year, Amazon quietly introduced a new fee called Amazon Digital Service Fee.
In addition, Amazon Digital Service is a division of Amazon.com that offers various digital products and services, including music, video, e-books, software, and more. Some of the popular services of Amazon Digital Service are:
- Amazon Prime Video: Watch original TV shows, movies and award-winning content.
- Amazon Drive: A cloud storage service that allows you to store and access your files online.
- Amazon Music: A music streaming service that offers unlimited access to millions of songs, playlists, and stations.
- Kindle Unlimited: A subscription service that gives you unlimited access to over 1 million e-books and thousands of audiobooks.
- Prime Channels: A service that allows you to add and watch premium video channels, such as HBO, Showtime, Starz, and more, without a cable subscription.
- Audible: An audiobook service that offers a large selection of audiobooks, podcasts, and original audio shows.
Many Prime members will be wondering: what exactly is this fee? Consequently, and more importantly, should I worry about it?
Therefore, let’s take a closer look at the digital service charge in the sections below. We will explain how it works and what it covers.
What is Amazon digital services ?
Amazon Digital Service offers cloud computing resources, such as data storage, computing, and networking, to businesses and individuals on demand.
Furthermore, since 2006, it has become one of the largest cloud computing providers. As a result, businesses can easily adjust their IT needs and pay only for what they use.
Amazon Digital Service is reliable, secure, and affordable, with a 99.95% uptime guarantee and prices as low as $0.01 per hour. Consequently, it is suitable for critical applications that need cloud computing.
In addition, Amazon Digital Services refers to the various digital content and subscription services that Amazon offers, in addition to its main marketplace for physical products.
This includes a wide range of offerings in the entertainment, media and software categories.
Streaming services
Amazon Prime Video: Moreover, Amazon prime video provides access to an extensive library of movies, TV shows, documentaries, and Amazon Originals.
Amazon Music: Furthermore, Amazon music offers millions of songs and ad-free music streaming, with various plans and subscription levels.
Audible: In addition, Audible offers audiobooks, podcasts, and original audio content.
Twitch Prime: Likewise, Twitch prime grants access to exclusive benefits on the popular live streaming platform Twitch.
Reading and publishing
Kindle: Covers Kindle e-reading devices and the Kindle Store, offering a wide collection of e-books and audiobooks.
Kindle Unlimited: Provides a subscription service for unlimited reading of e-books and audiobooks.
Amazon Publishing: Publishes and distributes books in various formats and genres.
Software and games
Amazon Games: Develops and publishes video games, including popular titles like New World and Lost Ark.
Amazon Appstore: Provides a marketplace for Android apps and games.
Amazon Luna: Provides a cloud gaming service for gaming without the need for high-end hardware.
Other services
Amazon Photos: Offers secure cloud storage for your photos and videos.
Amazon Drive: Provides cloud storage for various types of files.
Amazon WorkDocs: Provides secure cloud storage and collaboration tools for businesses.
Subscription services
Amazon Prime: Grants access to several benefits, including free two-day shipping, Prime Video, Prime Music, Kindle Unlimited discounts, and more.
Amazon Music Unlimited: Provides unlimited access to the entire Amazon Music library.
Kindle Unlimited: Allows unlimited reading of e-books and audiobooks.
Also check: How to cancel Amazon kids plus ?
What is Amazon digital service charge ?
An “Amazon digital service fee” can refer to two things, depending on the context and specific details of the charge:
Payment for specific digital services
Firstly, this charge appears on your credit card statement as “Amazon Digital Svcs” or “Amazon Digital Svcs AMZ” and typically ranges from $0.99 to $119.
You can choose monthly or annual plans and pay on their website, app, or credit card statements.
Similarly, Amazon Digital Charge is the bill you pay for using various digital services on Amazon, such as:
Prime Video Channels: These are complementary subscriptions to the Prime Video platform, which furthermore offer additional content from various channels such as HBO, Showtime and Starz.
Kindle Unlimited: Likewise, this subscription provides unlimited access to an extensive library of e-books and audiobooks.
Audible: This service provides access to audiobooks, podcasts, and original audio content.
Twitch Prime: Additionally, provides exclusive benefits on the Twitch live streaming platform.
Appstore Subscriptions: Similarly, this includes subscriptions to various apps and services available through the Amazon Appstore.
Recurring billing for Prime membership
Firstly, if you are a Prime member, you may see a recurring charge called “Amazon Digital Svcs” or “Amazon.com Digital” on your statement.
Likewise, this usually occurs with the monthly or annual cost of your Prime membership, which grants various benefits such as free two-day shipping, access to Prime Video, and more.
Therefore, here’s how to identify the type of Amazon digital service charge:
Check out the “Your Digital Orders” page: Similarly, this page will show all of your recent purchases and subscriptions to digital services on Amazon. Moreover, you can match the charge amount to a specific service you have subscribed to.
Review your Prime membership details: In the same way, if you are a Prime member, you can check your membership status and next billing date on the “Manage Your Prime Membership” page.
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How much does Amazon digital service cost ?
These prices vary by service, plan, and payment method. Similarly, you can view and manage your subscriptions with Amazon Subscriptions from Your Memberships & Subscriptions.
Furthermore, below are some examples of Amazon digital services charges in US dollars and by US market:
Prime Membership: $119 per year or $12.99 per month
Prime Video: $119 per year or $12.99 per month (included with Prime membership) or $8.99 per month (standalone plan)
Prime Music: $119 per year or $12.99 per month (included with Prime membership) or $9.99 per month (standalone plan)
Prime Reading: $119 per year or $12.99 per month (included in Prime membership) or $9.99 per month (standalone plan)
Unlimited Kindle: $9.99 per month
Audible: $14.95 per month
Amazon Drive: $11.99 per year for 5GB or $59.99 per year for 1TB
How to check Amazon digital service charges on my account ?
There are two ways to check Amazon’s digital service charge:
Review your digital orders
- Firstly, navigate Amazon website and sign in to your account.
- Secondly, hover over “Accounts & Lists” in the top right corner and click “Your Orders.”
- Thirdly, click on the “Digital Orders” tab.
- Furthermore, this page will list all your recent purchases and subscriptions to digital services on Amazon.
- Likewise, search for the position you are trying to identify and link it to a specific service.
- In last, click the order details to view the specific charge amount and date.
Review your account statements
- Firstly, check your credit card or bank statements for charges labeled “Amazon Digital Svcs,” “Amazon Digital Svcs AMZ,” “Amazon.com Digital,” or similar terms.
- Secondly, compare the charge amount and date to your “Your Digital Orders” page to identify the associated service.
- Similarly, if you are a Prime member, the charge may appear as “Amazon Digital Svcs” or “Amazon.com Digital” and represent your recurring Prime membership fee.
- Furthermore, you can check this by checking the “Manage Your Prime Membership” page on Amazon.
How to cancel Amazon digital service ?
If you have subscribed to Amazon Digital Service, you can enjoy unlimited access to digital content such as movies, music, books, games, and more.
But what if you want to cancel your subscription and stop paying the monthly fee for any reason?
In this section, we’ll show you how to cancel Amazon Digital Service. Follow below mentioned steps to cancel Amazon digital services.
- Firstly, navigate Amazon.com and sign in to your account.
- Secondly, select “Accounts & Lists” and then choose “Subscriptions & Memberships” from the top menu.
- Furthermore, this will show you any subscriptions or memberships in progress. Likewise, Select the one you want to update.
- Similarly, choose “Cancel Subscription” if you want to end it immediately or “Change Subscription” if you want to adjust the plan but keep it active.
- Finally, confirm your selection and the cancellation or change will be processed. A confirmation email will also be sent to you.
How do I request a refund for Amazon digital charges ?
If you believe you have been wrongly charged for an Amazon digital service, you can request a refund by accessing your order details and submitting a refund request directly to Amazon.
Follow below mentioned steps to request a refund for Amazon digital charges:
- Firstly, navigate Amazon.com and enter your credentials.
- Secondly, click “Your Orders” then “Digital Orders” to view your digital purchase history.
- Similarly, locate the order you want to request a refund for and click “Order Details.”
- Likewise, on the order details page, click “Request a refund” and provide details about why you are requesting a refund.
- Additionally, you can also contact Amazon customer service via chat or phone to request a refund if necessary.
Refunds can be approved instantly based on service and reason. Furthermore, please refer to Amazon’s refund policies for specific services.
Similarly, to avoid unnecessary charges, carefully review service policies before signing up and understand Amazon’s refund terms to see if you qualify.
Likewise, please contact Amazon Support immediately if you have any issues with charges.
Also check: How long does it take for Amazon to refund ?
Conclusion
In conclusion, Amazon Digital Service is a broad term that covers various digital products and services that Amazon offers to its customers.
Furthermore, these include cloud computing, streaming, reading, publishing, software, games and other services.
Similarly, some of these services are included in Amazon Prime membership, while others require separate subscriptions or fees.
Likewise, Amazon’s digital service fee is the fee you pay to use these services, whether on their website, app, or credit card statements.
Additionally, you can manage your subscriptions and payments from the Your Digital Orders page on Amazon.
Moreover, if you have any questions or problems with Amazon’s digital service charge, you can contact Amazon Customer Service for help.
Frequently Asked Question’s (FAQ’s)
An Amazon digital service fee is a payment for a specific digital service (for example, Prime Video channels) or recurring billing for your Prime membership.
To stop Amazon’s digital services charge, you must cancel the subscription you are paying for.
Go to Your Memberships and Subscriptions.
Select Manage Subscription next to the desired service.
Select the link under Advanced Controls.
Confirm cancellation.
Canceling Amazon Digital Services will stop future charges and prevent access to the specific service, but previously paid access will remain until the end of your billing period.
