Why is my Gmail not receiving emails?

If you are using Gmail as a default email service and unable to receive emails, then this blog would help you in gaining knowledge on how to fix Gmail not receiving emails issue?

We have provided the top five steps to fix the issue mentioned below, and we are sure it will work for you. Just follow the complete article.

Use a different browser to use Gmail

Sometimes, the default browser does not support Gmail features due to technical reasons. In this case, we recommend users switch to another browser to resolve Gmail not the email receiving issue.

Example: If you are using Chrome, then log in to your Gmail via Firefox, Safari or other browsers.

log in to your Gmail via Firefox, Safari

Check your Gmail cloud Storage

Gmail offers 15 GB of cloud storage for every email user; if you have surpassed the limit, it may be the reason for not receiving emails.

Solution:- The user can buy extra Gmail cloud storage by paying the Monthly fees as per Google, or the user can also delete the non-important data under the “Manage Storage” option.

To check your Gmail cloud storage, follow the below steps:-

  • Firstly login to your Gmail and click on the “Google Apps” as shown in the image.
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  • Then click the “Account” option.
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  • Scroll down; now check the “Account storage”.
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Note:- Gmail cloud storage stores Photos, calendars, emails, doc, sheets, and other format files.

Delete Email Filter and change the settings to Default

Many times due to custom filters and settings Gmail does not allow users to receive emails because of altered settings. If you have also changed the settings on Gmail, you should revert the settings to default then it will work.

Follow below settings to clear the filter settings on Gmail:

  • Firstly login to your account, click on the “Show search option”.
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  • Click on the “Create filter” option.
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  • Now, untick all the filters one by one.
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Turn Off Firewalls on your PC

Turning off the firewall of your windows can help you achieve your goal because an updated version of the Windows firewall and Protection system refrains users from receiving emails that include attachments and sometimes the firewall detects it as malware.

To disable the firewall follow the below-mentioned steps:

  • Click start on windows and then click the “Settings” option.
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  • Then click on the “Update & Security” option.
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  • Afterwards, click on the “Windows Security” > “Firewall & network protection” > “Domain network”.
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  • Lastly turn off, “Microsoft Defender Firewall”.
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Turn Off Email Forwarding option

If you are sharing your emails with someone else using the forwarding option of Gmail, then there is a chance that incoming emails may stuck. We recommend users turn off the email forwarding option to resolve the issue.

Follow below-mentioned steps to turn off the Email forwarding option:

  • Click on the “Settings” then click on the “See all settings”.
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  • Now click on “Forwarding and POP/IMAP”, and subsequently select the “Disable forwarding” option.
Disable forwading

We have provided the top five solutions for the Gmail not receiving email issue; moreover, we have also mentioned a few keynotes to fix the problem.

Why am I not receiving gmail emails on my phone?

There are some key notes to fix the issue that will work either for Android or iPhone. Let’s start and fix it easily.

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Restart your device: Most of the issues are eliminated by restarting a device; if you are also facing any minor issue, you should also apply this to achieve results.

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Update the Gmail App: Old version apps may cause issues; users should check for the latest update to resolve Gmail not receiving issues.

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Clear your device storage: Many times if the device is loaded fully, because of which it becomes difficult for the device to function trouble-free and to avoid unwanted issues experts recommend cleaning the unwanted files from the device storage.

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Clear Gmail Information: Check out your profile status and details you have already entered on your Gmail I’d; moreover, try to clear unimportant emails from your email box.

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Turn on Email notification: If you are not getting Gmail notifications, you must turn on the notification setting from your mobile.

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Check the “Sync” option on Gmail: Do check for the “Sync” option; if the “Sync” option is OFF, kindly turn “On”, and try to do it manually.

We would like to inform you that we have also published a blog on How to fix “can’t login to Gmail” issue?

What are the reasons behind Gmail not receiving emails?

Many reasons may cause issue while receiving mails on Gmail, some of the factors are listed below:

  • Server outage
  • Security features
  • Spam message
  • Gmail sync issue
  • Using wrong credentials causes the problem.
  • Gmail storage limit.
  • Connectivity issue
  • Blocked users

Wrapping up: –  This walkthrough will help users to get detailed information on fixing the major issue “Gmail not receiving emails”; moreover, we have also provided keynotes to resolve any issue on Android or iPhone.


Is there a problem with Gmail today?

No, Gmail is working well; however, you can check Gmail current status using the “Downdetector” website.

Why am I not receiving gmails emails on my iPhone?

Maybe, you have disabled IMAP on your iPhone; that is why; you are not able to receive Gmail emails on your iPhone.

Why does my email take so long to arrive?

Mainly, the late arrival of emails can occur due to internet connectivity problems; the sender and the recipients should check their internet connection and email status.

What is the solution to Gmail not receiving emails?

There are several methods to fix Gmail not receiving emails issue; some are listed below:-
1. Restarting your phone or the device you are using for receiving emails.
2. Deleting unimportant emails.
3. Refresh the browser or the app.

Can I use Gmail with a slow internet speed?

Yes, you can use Gmail with slow internet speed by clicking on the link “Load Basic HTML (for slow connections)”.

How to fix Gmail no connection error?

To fix no connection error, check your internet connect. If the problem is not solved, try reopening the app and re-adding the email account subsequently.