Fix Gmail app crashing issue (11 Simple Steps)

Are you facing the problem of Gmail app crashing on your phone? This can be a frustrating and inconvenient problem, but don’t worry – there are many possible solutions that can help.

In this article, we will discuss some of the common reasons why Gmail app keeps crashing and give us tips on how to fix the problem.

From updating your device’s operating system and Android system webview service to freeing up storage space and disabling power saving mode, we’ll guide you through the troubleshooting process to get your Gmail app running smoothly again .

We’ll also cover other possible solutions such as rolling back updates and using restore points. So, let’s find out how to fix Gmail app crashing issue!

How to fix Gmail app crashing issue ?

There could be several reasons for this issue however we have listed 11 tries solutions to fix the same.

Follow below mentioned steps to fix Gmail app crashing issue:

Restart your device to boost device performance

Poor performance of the device can be one of the reasons why the app crashes.

Restarting your device from time to time can increase its performance and is a universal solution to many problems which is why we listed it as the first solution.

Restarting your device may improve its performance and reduce system load.

We recommend restarting your device for better performance. If this does not solve the problem, then you can try the other steps mentioned in this blog. To restart your device, press the Power button and select the option “Restart”.

gmail keeps crashing

Clear the cache to fix the app crashing

Clearing cache is a solution that help users to get back to their previous session.

Follow below mentioned steps to clear the Gmail Application cache.

  • Hold the Gmail app for few seconds; you will see an option “App info” press it.
gmail crashing
  • Click on the “Clear data” and then click on “Clear cache”.
  • Click on the “OK” button.

Update Gmail to the latest version to stop crashing

Although most applications update automatically these days, it’s still a good idea to check for updates manually. If you do not have the latest version of Gmail app, you should update it.

To check for updates, open the Google Play Store and search for “Gmail”. On the app page, you can see the version details or an “Update” button when an update is available.

Keeping your Gmail app updated can help prevent problems like crashes.

Gmail app crashing

Disable dark mode for better app optimization

Experts suggest that dark mode on Android devices can cause issues with the Gmail app.

If you’re facing problems, try disabling dark mode from the Display or Theme options in the Settings app.

You can also check your device’s user manual or search online for specific instructions.

Follow below mentioned steps to disable dark mode on the Gmail app.

  • Open the Gmail application, click on the “Menu” and then click on the “Settings” as shown in image below.
  • Now, click on the “General Settings”, and then select the “Light” theme.

Turn off sync for smoother app functioning

The issue can also be solved by turning off the Sync option available in the Gmail application.

However, turning off sync will stop your email account from syncing with calendars, contacts, etc.

Follow below mentioned steps to turn Off Sync option on your device:-

  • Open your Gmail application and click on the “Menu” then click on the “Settings”.
  • Click on the email that you want to turn off for Sync; now, scroll down and click on the “Sync” option then click on the “Ok” button.

Also Check: How to fix Gmail error 007 ?

There is a chance that you are facing trouble due to a specific Gmail ID. We recommend you sign out from the Gmail application and then sign back in.

Follow below mentioned steps to sign-out and sign-in again on your device:-

  • Firstly open the Gmail application and click on your “Profile” and click on the “Manage accounts on this device.”
Gmail app crashing
  • Click on “Google” and choose the email account that you want to sign-out from your device.
Steps to sign out gmail from android device
  • Now, click on the “More” button available in the below of the home screen then click on the “Remove” option to Sign-out from the Gmail application.
Steps to sign out gmail from android device

For signing in your Gmail account again just scroll below.

Reinstall Gmail app to fresh start

The user can also try this solution to get the Gmail app working again. Firstly, uninstall the application and then reinstall it using Google Play or the Apple Store (if you are using the Gmail app on an iPhone).

Note: If your device has a built-in Gmail application, you cannot reinstall the Gmail application. However, you can disable and enable it using your system configuration.

  • Firstly tap and hold the Gmail app for a few seconds, you will see an option “App info” press it.
Gmail app crashing
  • Click on the “Uninstall updates” then click on the “OK” button.
Steps to uninstall update

Follow the below steps to reinstall Gmail application on Android:-

  • Firstly open Play store, type Gmail in the search boxand click on the Update button.
Steps to check gmail update

Cleanup your phone storage

If Gmail is crashing on your phone, it could be due to lack of storage space for temporary files.

This can happen when your device is low on storage. To fix this problem, you can try to free up space on your phone by deleting unwanted files.

Many Android phones have a built-in storage analyzer that can help you identify which files can be safely deleted. Some phones also have a feature that automatically cleans up junk files.

Follow below mentioned steps to cleanup your phone storage:

  • Launch the Settings app and navigate to the Storage option.
  • You will see how much space is being used by different types of files.
  • Tap Free up space to get recommendations on what you can safely delete to make room for new content.
  • By freeing up space on your phone, you can prevent Gmail from crashing

Update android system web view

This service is responsible for various Android processes and keeping it up to date can help ensure smooth operation of apps and the system.

Follow below mentioned steps to update the Android system web view service:

  • Launch the Google Play Store app on your phone.
  • Search for ‘Android System Web view’ and select it from the search results.
  • Tap ‘Update’ on the app page to install the latest version.
  • By Updating Android System Web View Service, You May Be Able To Prevent Crashes With Gmail And Other Apps.

Switch Off power saving

Turning off power saving mode can sometimes help in solving the problem of Gmail app crashing.

Power saving mode is designed to conserve battery life by reducing the performance of certain features and apps on your device.

This can sometimes cause issues with apps like Gmail, causing them to crash or not function properly.

By turning off power saving mode, you can ensure that Gmail and other apps have the resources they need to function properly, which can help prevent crashes.

However, it is important to note that this is only one possible solution and there could be other underlying reasons for Gmail app crashing.

Uninstalling the app updates

Sometimes, an update that is meant to fix problems and add new features can cause problems.

If the Gmail app on your Android phone started crashing after an update. To fix the problem, you can try to uninstall app updates.

Follow below mentioned steps to uninstall Gmail app updates:

  • On your Android phone, open the Settings app and go to Apps & notifications > Gmail.
  • Tap on the three dots in the top right corner of the Gmail page and select Uninstall updates.
  • Confirm by tapping on OK to remove Gmail app update.
  • Once the update is uninstalled, open the Gmail app and see if the problem is resolved.

If uninstalling the update fixes the problem, you can disable automatic updates for the Gmail app to prevent it from installing the same update again. When Google releases an official fix, you can re-enable automatic updates by following these steps:

  • Open Google Play Store on your phone and search for Gmail.
  • Select ‘Open’ next to Gmail in the list of search results.
  • Tap on the three dots in the top right corner and disable the Enable auto-updates option.

Also Check: How to fix can’t login to Gmail issue ?

Why Does the Gmail App Keep Crashing?

Here are some common reasons why the Gmail app might keep crashing on your device:

  • Minor software bugs on the Gmail app
  • Corrupted local cache files on your phone
  • An outdated Gmail app
  • An outdated version of Android
  • Issues or bugs with the latest Gmail app update
  • An outdated Android WebView
  • Not enough storage space on your device
  • Having dark mode enabled on your device or on the Gmail app

How to Sign-in a Gmail account using Android?

Now follow the steps below to sign in to your Gmail account. Please note that for the demo, a dummy account was already logged in on the device.

However, we will showcase how you can add the same account back on your app.

  • Open the Gmail application and click on your “Profile.” Go to the bottom of the screen and click on the “Add another account.”
Gmail app crashing
  • Click on the “Google” option and enter your email account and then enter your password.
Steps to uninstall update


Lastly, if you are facing the problem of Gmail app crashing on your phone, there are several solutions that you can try.

From updating your device’s operating system and the Android System Webview service to freeing up storage space and disabling power saving mode, there are several ways to troubleshoot the issue.

Other possible solutions include rolling back updates, using restore points, clearing the cache, updating the Gmail app to the latest version, disabling dark mode, turning off sync, and deleting your account and signing back in.

By following the steps mentioned in this article, you can get your Gmail app running smoothly again.

Frequently Asked Question’s (FAQ’s)

Why is my Gmail app crashing?

Gmail app is crashing because of Internet connectivity, Dark Mode, Over-dated Gmail application, STMP/IMAP server

How do I fix my Gmail from crashing?

To resolve the Gmail app crashing or Gmail keeps closing on Android issue, you should restart your device and try to follow the solutions as mentioned above.

Why does my Gmail not receive emails?

“Gmail not receiving email” issue occurred due to Gmail storage and some other factors; however, we have published a separate blog on this; click here to read.

Why does my Gmail app keep crashing on my iPhone?

“iPhone Gmail app crashing” issue could occur due to access usage of iPhone, or it can also happen due to any third-party app throttling Gmail performance.

Why does Gmail keep crashing on Windows 10?

It usually happens due to an unstable internet connection; however, the user may also face Gmail crashing issue on Windows 10 due to faulty extensions on your default browser or disabling of Java script because Java script plays a crucial role in email systems. 

Is today Gmail keeps stopping on Android?

No, Gmail is working well today; however, it is possible that some users were facing issues on Android due to the listed factor in the blog; kindly go through the blog to resolve the issue.