You need to create an Xfinity account to avail the features offered by Xfinity. There are two types of Xfinity accounts or IDs: primary and secondary. You can create upto 6 secondary accounts and one primary account.
A primary account user can access all the account features and has the authority to make changes and manage other accounts and subscription. Comparatively, a secondary user doesn’t have many rights over the account.
You can do a lot with an Xfinity ID, such as:
- Access Xfinity wifi Hotspots across the country.
- Manage settings and payments and receive notifications about your Xfinity subscription.
- Watch shows on multiple devices
- And much more.
Use the following quick links to navigate within the article effortlessly:
How to create an Xfinity Account?
You need to verify your identity to create an Xfinity or Comcast account. Comcast uses your mobile phone number or the last four digits of your SSN (Social Security Number) for identification and security purposes.
Use the following steps to create an Xfinity ID:
- Firstly go to xfinity.com/getstarted or open sign in page from Xfinity and click on the Create a new Xfinity ID option as shown in the below image.
- Now choose one of the two methods of verification, select either Mobile Phone Number or Social Security Number and click Continue.
- Subsequently enter the relevant details.
If you have selected Mobile Phone Number for identity verification, enter the mobile phone number and click Continue. Then you will receive an OTP in the entered mobile phone number, enter the OTP in the next field and click Continue.
Whereas, if you have selected Social Security Number for verification, enter the last four digits of the SSN, date of birth, and phone number on account and click Continue. - Upon verification, you’ll get the option to add your personal email address to link with Xfinity. Click on the verification link sent to your email address by Comcast for confirmation within 72 hours. However, you can also use Xfinity ID or default Comcast.net email address for logging in.
- Once you are all done with the account set up, click Continue and you’ll be sent to either the page you attempted for login or Xfinity My Account.
Once you have verified yourself, you can create a username.
Why can’t I create an Xfinity Account?
You can’t stream Xfinity or purchase any of its services outside the United States. Therefore, you can only create a Comcast email account in the United States with US mobile numbers.
If you try to create an Xfinity account with any mobile number from the outside of the US, you will see the following message:
However, having a US base telephone number doesn’t guarantee that you can use Xfinity. Errors may arise depending on the service availability in your area that may look like this:
The good thing is that you can contact customer support from the Contact us option shown in the above image or directly click to reach out to Xfinity customer support in order to know the reason you cannot create a Comcast account on Xfinity.
How to create a secondary Comcast Account on Xfinity?
Secondary accounts are used to access Xfinity on multiple devices.
Follow these steps to create a secondary Comcast email account:
- Firstly go to Xfinity.com.
- Now go to My Account > Users. If you are not already logged in, it will ask you to log in. Log in using your Xfinity ID to continue.
- A list of users will open up. Click on Add new user option as shown in the below image. However, the option may be present at the bottom of list of users on new web versions.
- Subsequently follow the on-screen instructions and enter the email address to continue.
However, you can create only up to six secondary accounts on Xfinity. If you have already created six Comcast accounts, delete a Comcast account before creating a new one.
How to change ownership of a Comcast Account?
The primary account holder has the ownership of the Xfinity account. Upon changing the primary user, the new owner can manage other, subscriptions, purchases, and all other Xfinity accounts on that connection.
You can change an Secondary Comcast account to primary from the ‘My Account’ page.
Use the following steps to change Comcast Account ownership:
- Firstly go to Xfinity.com.
- Now go to My Account > Users. If you are not already logged in, it will ask you to log in. Log in using your Xfinity ID to continue.
- A list of users will open up. Click on the Settings option below the primary user from whom you want to take away account ownership as shown in the below image.
- Then find the Edit option and click Transfer Admin Rights.
- From the drop-down menu, select the secondary account to whom you want to transfer account ownership in order to make it a primary user.
- Finally click Save to change ownership of that Comcast Account.
What can you do with an Xfinity Account?
You can do multiple things to manage your Xfinity from an Xfinity account, such as:
- Manage services and additional (secondary) users and pay your bill.
- Use Xfinity wifi hotspots across the US.
- Watch live sports and news, schedule recordings on DVR (Digital Video Recorder).
- Update contact information to stay up to date with important notices.
- Add other Xfinity users.
Conclusion
You can access the limitless world of Xfinity with an Xfinity ID. After reading this article, you can easily create both primary and secondary Xfinity accounts.
You would be easily be able to troubleshoot your Xfinity account in case you are not abe to create the Xfinity account.
FAQs
Is Xfinity free?
No, Xfinity is not free and you have to pay for its services you want to use. However, Xfinity streaming box comes free with Xfinity internet connection.
Can I set up Xfinity myself?
You can set up Xfinity yourself if you have got the internet connection. However, some versions of Xfinity require to be set up by professionals.
Do I need to create an Xfinity account for WiFi?
Yes you need to create an Xfinity account for WiFi connection. You can use the Xfinity ID to troubleshoot and manage WiFi in the future.